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INFINITY STYLE NAME NECKLACE
₨ 999 ₨ 1,599
This wonderful piece adds a gorgeous shine to your Look. Perfect for showing who you are, or keeping thoughts of loved ones close to your heart. It is striking enough to be worn alone or layered up, a look you’ll want to live in.
Customize: Please be sure to double check your initials/spelling and formatting before submitting an order!
Description
This wonderful piece adds a gorgeous shine to your Look. Perfect for showing who you are, or keeping thoughts of loved ones close to your heart. It is striking enough to be worn alone or layered up, a look you’ll want to live in.
Customize: Please be sure to double check your initials/spelling and formatting before submitting an order!
- Store Name: Ocean Dragon Online Store
- Address: house 499 area 37/b landhi 1 karachi, karachi, karachi, Sindh, 75160, Pakistan
- Email: hassanidrees836@gmail.com
- Phone: 03411128041
Welcome to Ocean Dragon – Where Jewelry Meets Imagination
Dive into a world of elegance and creativity with Ocean Dragon, your ultimate destination for customized jewelry. Whether you’re looking for a meaningful gift, a personal statement piece, or something truly unique, we craft every design with care, passion, and a touch of magic.
🌊 Our Specialties:
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Handcrafted, customizable jewelry
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Unique designs inspired by nature, ocean, and mythology
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High-quality materials and personalized finishes
At Ocean Dragon, every piece tells a story – your story. Let us help you bring it to life.
✨ Custom requests are always welcome! Message us to create something just for you.
Shipping Policy
At Ocean Dragon, all jewelry is custom-made just for you, which means it takes a little time to prepare with love and care.
🛠️ Processing Time:
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Since our products are customized, please allow 5 to 7 working days to prepare your order.
🚚 Delivery Time:
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Once ready, delivery takes 2 to 5 working days within Pakistan.
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We ship through trusted local courier services like Leopards
Refund Policy
At Ocean Dragon, each jewelry item is custom-made just for you, which means we are unable to offer full refunds in most cases. However, your satisfaction is very important to us, and we’re here to help if something goes wrong.
❌ No Refunds for:
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Change of mind after placing the order
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Customization errors from the customer side (e.g., wrong name, size, spelling)
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Slight design or color variations, as handmade items may look slightly different
✅ Exchanges/Adjustments Offered:
We offer free adjustments or exchanges in the following cases:
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You received the wrong item
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The product arrived damaged
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The customization is incorrect (our fault)
Please contact us within 2 days of delivery with clear photos for us to review the issue.
🔁 How to Request an Exchange:
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Send us your order number and photos on WhatsApp or Instagram
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Our team will review and guide you through the exchange process
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Item must be unused and returned in its original packaging
📦 Return Delivery Charges:
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If it’s our mistake, we’ll cover return shipping
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If not, the customer will need to pay the return courier cost
Cancellation / Return / Exchange Policy
At Ocean Dragon, every jewelry item is handmade and customized just for you. Since these pieces are made-to-order, we follow a special policy to ensure fairness and quality.
❌ Cancellation Policy
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You can cancel your order within 12 hours of placing it.
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After 12 hours, work on your customized item begins, and cancellation will not be possible.
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To cancel, please message us immediately via WhatsApp or Instagram with your order number.
🔁 Return Policy
Because our products are customized:
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We do not accept returns for reasons like:
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Change of mind
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Disliking the design after delivery
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Incorrect information (name, size, etc.) provided by the customer
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However, we do accept returns only if:
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The product is damaged upon delivery
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You received the wrong item
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The customization is incorrect (due to our error)
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Return requests must be made within 2 days of receiving the item, with photo proof.
🔄 Exchange Policy
We allow exchanges only in the following cases:
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Damaged item received
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Wrong item sent
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Size or design mistake from our side
✅ Conditions for Exchange:
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Item must be unused
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Must be returned in original packaging
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Customer must inform us within 2 days of receiving the product
📦 Return Delivery Charges:
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If the mistake is ours, we will cover the return shipping cost.
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If not, the customer will be responsible for courier charges.
General Inquiries
There are no inquiries yet.
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